Governance and Corporate Success


As defined by the Governance Institute of Australia “Governance encompasses the system by which an organisation is controlled and operates, and the mechanisms by which it, and its people, are held to account. Ethics, risk management, compliance and administration are all elements of governance.”

Viewed in this light governance can be compared to how well an organisation police itself and be accountable to all its stakeholders. Poor corporate governance will inevitably lead to corrupt practices, toxic culture, loss of public trust and collapse of the organisation. If leaders want their organisations to thrive and succeed, good governance is non-negotiable.

Enterprise Care offers a range of advisory products and services to assist with transforming your organisations. Read how our Governance Intelligence® Audits have successfully helped Boards and Executives transformed their organisations.

Organisations operate within what can be described as an agitated and disruptive environment. Some refer to it as VUCAVolatility, Uncertainty, Complexity, and Ambiguity.

Toffler, around 50 years ago, spoke of a sickness called future shock; and foresaw the challenge of dizzying disorientation brought on by the premature arrival of the future”.

While seeking to achieve its objectives; every organisation faces the expected as well as increasingly the unexpected, and highly disruptive changes in their operating environments.

Operating within this VUCA environment requires a different approach. As Dr Carl A. Gibson, Director, Executive Impact comments in Transforming for a disruptive world – Many individuals, teams and organisations are poorly equipped to deal with the disruptive forces that VUCA conditions are creating. We need a different approach to dealing with this disruption-related risk, …….

Today’s organisations therefore need strong and effective governance. However, the strength is not in more prescribing of norms and behavioural patterns via codes or statements or policies. It must now be more nuanced. It is now much more about the organisation’s culture ensuring that people are responding to the stimulus influenced by their alignment to the organisation’s values. It is far less about the control exercised through extensive procedures and bureaucracy.

The challenge often for Boards, CEOs and Senior Executives is how can they best understand the swirling forces within the organisation. The challenge continues to be how to receive an early warning, and or to properly understand the various implications in time to act.

That’s where Governance Intelligence®, comes into the equation. It simply and quickly addresses the disorientation experienced across issues such as – unknown risks, strategic thinking and problem-solving, monitoring of business performance, Government policy and regulations, compliance, attraction and retention of staff/talent, cybersecurity, exploding data and information overload, reputation, brand value and trust, and innovation.

By Governance Intelligence® Audits delivering the timely insights these become more manageable and less negative on the business and its long-term performance.

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Governance Intelligence® Pulse and Express Audits

  • Online
  • Scalable
  • Credible & Objective
  • Instant Feedback
  • Easy to use & Intuitive

Are you doing things right or doing the right things?

“Management is doing things right. Leadership is doing the right things.” – Peter Drucker, Management Expert Watch this short video to see how Governance Intelligence ® Audits enable you to do the right things to improve your organisation’s performance and achieve greater success.

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Governance Intelligence® Audits are Intuitive and easy to use. Click below to experience this for yourself.
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Partners

Governance Intelligence® has developed long term business partnerships with leaders in their sectors, and we welcome specialist experts to partner with us to explore mutually beneficial opportunities. Governance Intelligence® acts as the independent third party for our Partners in their governance audit assessments and evaluations. In addition our network of partnerships and connections source experts provide added value specialist services to users of our audits. We work closely with all of our partners to ensure that the best solutions are not only available, but can be delivered to all clients.

AB Phillips

ABPhillips – Our People Solutions is an important partner which offers support across the critical needs of different organisation, covering all aspects of Human Resources, Workers Compensation and Safety & Wellbeing. As our partner comments: “Every business that employs staff has people management needs and obligations. Our People Solutions team devise and implement solutions across all areas of people management to take the time and worry out of managing people. As an essential part of this support, Our PeopleSolutions uses the Governance Intelligence® Audits. We build our recommendations to meet your needs and implement our strategies with minimal impact to your business operations.

Martin Nally | Director People Solutions hranywhere for AB Phillips Pty Ltd. 445 Warrigal Road, Moorabbin VIC 3189 t: 03 8586 9333 d: 03 8586 9309 m: 0421 053 733 e: martin@hranywhere.com | www.hranywhere.com | www.abphillips.com.au

Walker Wayland Advantage

As our partner Walker Wayland Advantage says: “It is not what you do that matters, it is how and why. Walker Wayland Advantage boasts similar skills sets in accountancy, business advisory and audit as many, what we have that makes us different is our attitude and approach. We are quality certified, and when we do outsource we do it in Australia because maintaining our focus on accuracy, quality and value for money are important to us. Walker Wayland Advantage believe in working with our clients for better outcomes. The innate knowledge we build of the business and people we advise by building relationships is what makes us different. We use the Governance Intelligence® Audits as one of our advantages. That is our competitive advantage.

Paul Marini | Partner Level 7, 114 William Street, Melbourne VIC 3000 t: +61 3 9274 0600 e: pmarini@wwadvantage.com.au | www.wwadvantage.com.au

MEGT Australia

The MEGT Board is committed to ongoing improvement in Governance. The key is utilising a facilitator with a wealth of knowledge and practical expertise. As directors, we fully understand that done well, an external review can be both challenging and reassuring. It can provide impartial and independent advice, objectivity, real life examples, focus and discipline, that ensures a successful outcome. Our board understands that governance learning needs feedback. Better still is when it is in the hands of a competent professional. Enterprise Care met all our needs by creatively engaging Board members in a Governance Intelligence® Audit; delivering an insightful Report; and Damien Smith, engaging all directors in a robust and constructive session. We found Damien has an obvious deep knowledge of governance thinking as well as a highly-attuned understanding of Board practices. One of Damien’s key strengths is that he really listens to the client. This experience enabled the board to highlight areas for performance improvements, across board and individual director levels and therefore, organisationally. Our board understand that even the one per cent improvements, can make a significant difference. The outcome renewed our focus and generated sharper insights in critical areas. While many offer governance consulting services, Enterprise Care can provide the combination of insight, communication, connectivity, engagement, and an executable plan; variables that work powerfully together to deliver governance feedback that is valued and valuable. Our experience recalibrated the board’s thinking involving what we had become and what we could become.

Willian Barry O’Gorman Chairman MEGT Australia

Bayley House

After 65 years of operation we thought it very timely to conduct our first-ever assessment of board performance and benchmark our effectiveness. We anticipated there were gaps in our knowledge and effectiveness but were uncertain where to begin to objectively identify and develop a plan to address them. Damien Smith, Managing Director Enterprise Care guided us through an expert process to resolve these issues. Damien deftly facilitated development of our action plan in a very professional, thorough and energetic manner. We achieved much in a short timeframe. Damien’s passion for good governance was always evident and he imparted many years’ worth of important, shared learnings. I highly recommend the use of the Governance Intelligence® Audit as a robust measurement tool for objectively evaluating board effectiveness. The combination of results from our Governance Intelligence® Audit together with the workshop led by Damien Smith was a powerful way to quickly understand how to continuously improve board interactivity and performance.

Rhonda Whitfield Chair Bayley House

Better Place Australia

We had a very good experience with the Governance Intelligence® Employee Engagement Audit. Participants found the interface very easy to use and particularly appreciated how they could rate their responses. I believe that this ease of use had a significant impact on our very strong participation rate (up to 75% of our workforce) which we were of course, very pleased with. Enterprise Care’s support was great and in the event that there were any questions from participants, these were promptly addressed. The Governance Intelligence® domains are very relevant and the feedback across each of them has provided us with a great deal of information that will certainly assist the leadership team with strategic planning. This is particularly true from an employee engagement and culture perspective. So, overall a very good experience for us with a great interface that has enabled us to identify useful information.

David Turen Executive Manager Human Resources Better Place Australia

DW Fox Tucker Lawyers

Dear Damien I refer to our recent discussions concerning Governance Intelligence® and the various Audits. In particular I confirm our trial of the Culture Audit. In large legal firms it is quite often difficult to identify what constitutes the culture of any particular firm. Quite often culture emanates from the personality and attitudes of some of the controlling partners or an extended period of legal practice which imbues the firm with various characteristics. In my experience it is not often that the culture is analysed in any depth; and even less often, is any attempt made to modify or change the culture. It is assumed that culture is organic and grows with time. The strength of the Governance Intelligence® Culture Audit I think, is that it enables a significant number of respondents to provide relevant information anonymously. The Audit has been carefully structured and has the ability to develop a meaningful report; which provides the basis for analysis and more importantly an excellent snapshot of the key cultural aspects of a firm. I therefore congratulate you on developing the Governance Intelligence® concept and the various Audits including the Culture Audit. I am sure that this will prove of great benefit to any firm willing to undertake the various processes that you have so carefully outlined. Thank you for your assistance to date and I look forward to future contact.

Mark Minarelli Director DW Fox Tucker Lawyers

Apple and Pear Australia Limited

The use of the Governance Intelligence® Audits was a breakthrough for our board in identifying what and how to elevate our skills, levels of understanding and actioning good governance. I have a very high regard for Damien Smith and the use of this professional tool. I am delighted to recommend Damien to others for evaluation and generating insightful actions to positively impact their own governance performance. Having been involved in board reviews in other organisations I found Damien’s insightful work exceeded my expectations.

John Lawrenson Past Chair Apple and Pear Australia Limited

Australian Security Industry Association Limited

The Governance Intelligence® Board Impact Audit provided an innovative way for key stakeholders in our organisation to review, assess and discuss current governance and reporting practices. As a result we have been able to identify opportunities where we can further improve governance practices within our organisation.

Bryan de Caires Chief Executive Officer Australian Security Industry Association Limited

MEGT Australia

The MEGT Remuneration & Governance Committee was keen to provide key insights into specific elements that impact our Board’s future performance and sustainability. Governance Intelligence® was engaged to undertake this important assignment. Damien Smith used the Governance Intelligence® Audit tool which allowed the MEGT Board to easily identify the right issues; and through their Peer Conversation® session empower directors to finalise the way forward. Damien Smith and Governance Intelligence® are to be congratulated in developing the Governance Intelligence® diagnostic framework that pointed the way for MEGT.

Bev Butler MEGT Director and Chair of The Remuneration & Governance Committee MEGT Australia